Customer Services

We prides ourselves on the high level of service  provided for all clients. Services are available on a 24/7 basis, 365 days a year.

A lot of our success lies in the speed and accuracy of our communication. An award winning 24/7 customer service team is the hub for communication and acts as a direct link between our clients' customers and the logistics operation.

Any delivery issues are quickly communicated to the regional distribution centres with any consequent changes to the delivery schedule relayed to the driver immediately. The feedback we frequently receive is that the  relationship between retailer and manufacturer is enhanced by our ability to stay close to all parties towards the final stages of the supply chain process.

At Culina we strive to be a seamless extension of our client's business. Communication is a key factor in achieving this and we continue to improve and invest with focus on our clients and our clients' customers' ever changing and diverse requirements.